Possibly the most technologically advanced Software
CardPro V5 is the premier product designed with advanced
features and the scalability to meet the needs of
most banks. It has all the features required by issuing
and acquiring banks and is modular and scalable, which
makes it ready to grow with the customers' requirements.
CardPro V5 is built on an open platform and interoperates
with major existing consumer and corporate banking
systems, and supports both physical and virtual channels.
A customer can choose to start with a base system
and add new modules as their needs increase. For example,
a bank might start with basic issuance of say, credit
cards that only requires core modules such as the
CORE, APM, CPM, CAR and CAM. Subsequently, the bank
might want to add in the LPM (loyalty program management)
or DCM (dispute management).
As business grows, the bank can easily expands its offerings
to include a wide range of cards such as Credit, Debit,
Stored Value and Private-Label cards. CardPro V5 supports
all major payment associations card brand including
Visa, MasterCard, Diners Club and American Express.
It guarantees ongoing compliances, which can happen
twice a year for all respective payment associations.
Significantly, CardPro V5 is a most flexible system
that is built to easily allow banks to quickly launch
new innovative products. This can be supported by using
CardPro V5's rich set of pre-defined parameters that
allows for creation of differentiated product offerings
within allocated time and budget. They include:
1. Flexible product definitions and pricing structures
that allow for customization to be done at the level
of specific customer (not just groups of customers)
2. A customer centric design that enables a single
customer to have an integrated view of the full range
of card products. A customer can have multiple product
category groups such as debit card group and credit
card group and hold practically unlimited number of
accounts. In addition, multiple cards can be assigned
under an account.
3. Multi-level risk control support complex and complete
risk limits to be set at all levels, i.e. at Customer
level, Account level and Card level.
FUNCTION OF CARDPRO V5
Core Configuration Module, Security and
Batch Run (CFG)
This is the configuration module that allows banks
to, in a most user-friendly way, set up the thousands
of parameters that drive a card system. It has pre-loaded
values with Pull-Down lists and valid values selection.
Application Processing Management (APM)
This module captures and processes information concerning
new cards applicants. It supports a host of features
including online particulars maintenance, generation
of decision letters, application scoring scheme and
automatic card number generation.
Cardholder Profile Management (CPM)
This module tracks and manages all information concerning
the cardholders in multiple levels - customer, account
and card. It manages the myriad relationships of a
cardholder with multiple accounts, multiple cards
product types, and multiple cards. It supports card
embossing/encoding for different card products and
on-line maintenance of card account details.
Card Accounts Receivable (CAR)
This is essentially the accounting system for managing
and processing cardholders' spending. CardPro V5 supports
a most comprehensive set of fees, interest and billing
choices. For instance, CardPro V5 supports tiered
rates in computation of interests and delinquency
charges, transaction pricing based on merchant or
Merchant Category Code (MCC), and Balance Transfers.
The wide range of parameter-driven choices enable
banks to quickly launch new products.
Credit Authorization Management (CAM)
This module decides on the validity of a transaction
request from the cardholders. It is real-time and
is expected to process and reply in less than a second.
This system process large volume of requests based
on user-defined credit & Fraud Control parameters.
It provides On-line Interface to various payment associations
such as Visa's and MasterCard's Authorization Systems
for real-time 24-hour authorization. It is highly
parameterized and allows banks to perform changes
as well as maintenance in real-time, in reaction to
changing authorization conditions.
Merchant Accounts Payable Module (MAP)
This module handles the management and payment of
merchants. It supports a wide range of payment processing
schemes to allow banks to support the business of
the merchants. For example, it supports Differential
Discount Rates for On-us and Not On-us cards, and
different discount rates based on volume or promotions.
It automates many of the laborious processes such
as credit/debit adjustments to merchant accounts,
chargeback to merchants, payment advice, cheque printings,
and generate various merchant volume analysis reports.
On-line Collections Management (OCM)
This module helps a card operator manage the collection
process. It has a rich set of parameters that allows
wide range of classification of account stages such
as delinquency, overlimit, billing cycle, product
code and account status. It supports prioritisation
and distribution of accounts to collection agents,
and has a rich set of template letters for use by
the agents.
Dispute & Charge Back Management (DCM)
This module manages dispute by cards and merchants
on charges and transactions. It automatically tracks
the whole cycle of retrieval and chargeback, and process
all incoming and outgoing chargeback, retrieval and
miscellaneous transactions. It has a most comprehensive
set of reports such as critical outstanding items
reports, by days and by amount and excess chargeback
listing, by MCC and by merchant.
Payment Program Management (PPM)
This is an innovative addition that supports more
advanced payment methods such as installment and recurring
payment plan that a merchant can offer together with
the banks.
Loyalty Program Management (LPM)
This module supports the implementation of multiple
types of loyalty programs to generate greater user
affinity and usage. The loyalty programs are particularly
tuned to support the card business with special features
such as points merging at customer level and multiple
redemption options. It has a rich set of reports and
tracking functions such as shipment monitoring.
FAST Switch - (CPS)
This can be considered the "nervous" system
of CardPro V5. It links CardPro V5 to all the external
systems particularly the Point-of-Sales (POS) terminals,
the ATMs, various international payment networks (e.g.
Visa and MasterCard) and country-specific payment
networks such as MEPS. Importantly, it is the bridge
to the various banks' internal systems such as the
core banking system, the call center and the voice
response systems.
Multi Bank Card Processing Center Module
This module transforms CardPro V5 into a full-fledge
3rd party processing system. Its multi-bank features
enable an operator to process for multiple financial
institutions (member banks). The module provides a
comprehensive billing mechanism and integrated administration.
Latest Module Included in CardPro - G-MON
G-MON is an Online real-time fraud monitoring software
for Visa / MasterCard / Diners Club / American Express
/ JCB Issuers and Acquirers. GMON comes in 2 versions:
GMON Issurer Systems and GMON Acquirer System.
